Association of British Orchestras

Audience Engagement Manager

Royal Academy of Music £31,765 - £37,069 pro rata inclusive per annum Closing date 17 May 2021
We are seeking an Audience Engagement Manager to join our busy Communications and Marketing Department. As we prepare to welcome audiences back to the Academy, you will be responsible for attracting, diversifying and maintaining audiences through marketing, point of sale, venue experience and follow-up engagement. You will also line manage the Box Office Administrator and Front of House Manager.

To be successful in this role you will need in-depth knowledge of what constitutes outstanding customer experience, and the ability to translate that into a performing arts/higher education setting. This includes a working knowledge of box office and ticketing software, sales and marketing strategies, data management skills and knowledge of classical music and/or the arts. You will also be experienced in line management and team leadership.

Please visit our website. to download a full job description and recruitment pack for this role.

Completed applications must be received by 10am, Friday 14 2021. Interviews are expected to be held week commencing 17 May via Teams.

Enquiries or applications from recruitment agencies will not be accepted.

The Academy is committed to promoting the welfare and safeguarding of all students.

Contact details

Annual Conference

The next ABO conference will take place in Glasgow from 9 – 11 February 2022.