Association of British Orchestras

Box Office Supervisor (Maternity Cover)

Royal College of Music £26,376 - £29,180 per annum Closing date 29 January 2020
The Royal College of Music (RCM) is one of the world's greatest conservatoires. Our excellence was recognised by the 2019 QS World University Rankings, in which we ranked as the top institution for performing arts in the UK for the fourth consecutive year. The RCM also achieved an overall rating of gold for its outstanding teaching and learning provision for undergraduates in the first ever Teaching Excellence Framework (TEF).

An exciting full-time opportunity has arisen to work at the Royal College of Music in the role of Box Office Supervisor to manage its online, telephone and in-person Box Office.

The successful candidate will be a friendly, organised, and reliable individual with experience of a busy customer service environment, and good organisational skills. Using the ticket software Spektrix, the role assists the Marketing Manager in maximising income and attendance at events, and producing and analysing data to inform future campaigns. You will be accustomed to pressure and excited at the prospect of working in an environment of unparalleled musical riches and inspiring artistic achievement. The role involves some evening and weekend work.

The RCM presents more than 500 events every year and the Box Office acts a central point of contact between staff, students and external bookers. The RCM Box Office sells tickets for the RCM’s two main venues: the 400-seat Concert Hall and 400-seat opera theatre, as well as for other internal and external venues at which RCM performances take place. Two further RCM venues will also be opening to the public as part of a large scale development project currently underway, which will significantly enhance the visitor experience.

This post is offered on a full-time, fixed-term basis for 12 months from March 2020.

For full details of this position please read the Applicant Information Pack, available to download from the RCM website.

To apply, please complete our 1) Application form and 2) Equal Opportunities form (available to download from the RCM website) and submit in Word or PDF format to the email address below.

CVs without an application form will not be accepted. Please ensure that you include the Job Reference Number when submitting your application.

The RCM is committed to being an equal opportunities employer and to promoting a diverse and inclusive environment for all our staff, students and visitors.

Contact details

recruitment@rcm.ac.uk
020 7591 4782

Annual Conference

The next conference will be held in Manchester from 29-31 January 2020,

hosted by The Hallé and BBC Philharmonic