Assistant Operations Manager (London office)
Avex Classics International £25,000-£30,000, by negotiation Closing date 25 August 2025
PURPOSE OF ROLE
The Assistant Operations Manager (AOM)’s purpose is to support the senior team and the existing
Operations team (currently 2 people) in coordinating and administrating the delivery of ACI’s
productions and artist performances internationally, to the very highest of standards in line with the
company’s aims and ambitions.
KEY RESPONSIBILITIES
Responsibilities include (but are not limited to):
Delivery of ACI London’s existing productions and engagements
• Administration of ACI’s artist and promoter contracts in liaison with the OM and the legal
department in Tokyo.
• Coordination of marketing and promotional materials, analysing weekly ticket reports,
approving draft concert programmes, and providing promotional advice or support to
promoters as required.
• Collaborating with external technical partners and OM in updating current existing production
riders with updates or improvements.
• Booking and contracting of artists and production staff for each engagement.
• Assisting with project budget management.
• Collaborating with external technical partners to advance each engagement and ensure that
all technical and production elements are agreed upon to the correct specifications.
• Arranging complex travel requirements and logistics for each of ACI’s engagements, including:
o Booking flights and hotel accommodation for artists and production staff either directly,
or in collaboration with travel agents and/or promoter representatives.
o Arranging visas / work permits and organising tax forms / certificates for artists and
production staff, independently or in collaboration with promoter representatives.
o Creating and distributing detailed tour itineraries to artists and production staff.
o Arranging for all production parts (including film files and music score and parts) to be
supplied (digitally and physically) to the relevant parties in the correct formats.
• Performing the role of ACI’s Production Supervisor in the UK and internationally, including:
o Managing rehearsals and ensuring all technical elements are delivered as per the
advance.
o Overseeing the performance(s) and problem solving as required.
o Artist liaison and welfare.
o Coordinating international and ground travel arrangements and the distribution of per
diems.
o Overseeing guest tickets and merchandise / programmes (if applicable).
NB. Tours will be split between the Operations team according to workload.
Accounts
• Supporting ACI’s Accounts Manager with the administration of invoices, expenses, payment
processing and the reconciliation of engagement-specific accounts, as required.
General Administration
• Updating records on ACI’s booking software, Overture.
• Updating ACI’s social media feeds.
• Supporting in the management and updating of ACI’s website.
• Assist in the building of mailing lists and creation of marketing information, as required.
• Assist in the research and development of new productions, as required,
The Assistant Operations Manager is also expected to undertake any other duties at the request of
their line manager or ACI Tokyo which are commensurate with the role.
How to apply:
Please send CV and cover letter (no more than 2 pages) to Kate Caro, Head of International Office at info_aci@av.avex.co.jp
The Assistant Operations Manager (AOM)’s purpose is to support the senior team and the existing
Operations team (currently 2 people) in coordinating and administrating the delivery of ACI’s
productions and artist performances internationally, to the very highest of standards in line with the
company’s aims and ambitions.
KEY RESPONSIBILITIES
Responsibilities include (but are not limited to):
Delivery of ACI London’s existing productions and engagements
• Administration of ACI’s artist and promoter contracts in liaison with the OM and the legal
department in Tokyo.
• Coordination of marketing and promotional materials, analysing weekly ticket reports,
approving draft concert programmes, and providing promotional advice or support to
promoters as required.
• Collaborating with external technical partners and OM in updating current existing production
riders with updates or improvements.
• Booking and contracting of artists and production staff for each engagement.
• Assisting with project budget management.
• Collaborating with external technical partners to advance each engagement and ensure that
all technical and production elements are agreed upon to the correct specifications.
• Arranging complex travel requirements and logistics for each of ACI’s engagements, including:
o Booking flights and hotel accommodation for artists and production staff either directly,
or in collaboration with travel agents and/or promoter representatives.
o Arranging visas / work permits and organising tax forms / certificates for artists and
production staff, independently or in collaboration with promoter representatives.
o Creating and distributing detailed tour itineraries to artists and production staff.
o Arranging for all production parts (including film files and music score and parts) to be
supplied (digitally and physically) to the relevant parties in the correct formats.
• Performing the role of ACI’s Production Supervisor in the UK and internationally, including:
o Managing rehearsals and ensuring all technical elements are delivered as per the
advance.
o Overseeing the performance(s) and problem solving as required.
o Artist liaison and welfare.
o Coordinating international and ground travel arrangements and the distribution of per
diems.
o Overseeing guest tickets and merchandise / programmes (if applicable).
NB. Tours will be split between the Operations team according to workload.
Accounts
• Supporting ACI’s Accounts Manager with the administration of invoices, expenses, payment
processing and the reconciliation of engagement-specific accounts, as required.
General Administration
• Updating records on ACI’s booking software, Overture.
• Updating ACI’s social media feeds.
• Supporting in the management and updating of ACI’s website.
• Assist in the building of mailing lists and creation of marketing information, as required.
• Assist in the research and development of new productions, as required,
The Assistant Operations Manager is also expected to undertake any other duties at the request of
their line manager or ACI Tokyo which are commensurate with the role.
How to apply:
Please send CV and cover letter (no more than 2 pages) to Kate Caro, Head of International Office at info_aci@av.avex.co.jp