Association of British Orchestras

Technology Projects Engineer

Royal College of Music £29,656 - £32,780 Closing date 05 May 2022
Founded in 1882, The Royal College of Music (RCM) is a world leading music conservatoire with a prestigious history and contemporary outlook. Our excellence was recognised as we were ranked the global top institution for performing arts in the 2022 QS World University Rankings by Subject.

We are seeking to appoint a Technology Projects Engineer to join the busy IT service desk team at the RCM, which supports over 1700 users based in South Kensington. The postholder will report to the Deputy Technology Manager and act as one of the main point of contacts for Technology Projects and first response for 3rd line calls.

We are seeking candidates with the following skills and attributes:

• Intermediate knowledge of MS Office 365, MS Azure, Outlook and Windows OS maintenance, administration and troubleshooting of HP network switches.

• Intermediate experience of Hardware equipment; Active Directory & Server administration; SCCM; Telephone VOIP Support (Mitel)

• Excellent inter-personal and customer service skills, ideally in a similar internal support environment, with an approachable attitude and a genuine interest in IT

• Effective project management experience and skills with a keen attention to detail

An excellent opportunity to make a real difference in a world-class institution and to work with some of the most talented young people in the country; the successful candidate will work closely with other members of the IT team to provide an effective user support service to the RCM’s staff and students. The postholder will also have a great degree of independence in their work, with a supportive management structure.

This post is offered on a full time, permanent basis and is immediately available.

For full details of this position please read the Applicant Information Pack, available to download from the RCM website.

The RCM is committed to being an equal opportunities employer and to promoting a diverse and inclusive environment for all our staff, students and visitors.

Contact details

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