Ticketing and Events Officer
Oxford Philharmonic Orchestra £27,000, if no experience Closing date 15 August 2025
The Oxford Philharmonic Orchestra, one of the UK’s leading orchestras, seeks a highly motivated Ticketing and Events Officer, to play a key role in our activities.
The chosen candidate will assist and work under instruction from the Chief Operating Officer and other Directors.
We are looking for a highly organised, conscientious and friendly person, who is willing to work both on their own initiative and as part of a small team. The main responsibility is to run the Orchestra’s Box Office during our concert season, including up to 40 concerts as well as masterclasses, workshops, Family Concerts and the annual Oxford Piano Festival in the summer.
The Orchestra also puts on a number of high-profile events each year, and the successful candidate will be responsible for handling invitations, processing RSVPs, creating guest lists and putting together seating plans.
This is a permanent, full-time role, based in our London office. The holiday entitlement is 20 days plus 8 bank holidays. Regular travel to Oxford will be required, on average 2 times a month during the concert season. Some evening and weekend work will be necessary for concerts and fundraising events, but an in-lieu scheme is in place to cover out of hours working.
Principal responsibilities:
• Running the Orchestra’s Box Office (using Spektrix), setting up events and selling tickets
• Running the Box Office on-site at Oxford concert venues
• Coordinating a small team of front of house staff and dealing with any customer enquiries/issues on the day
• Working with the COO to arrange ticket allocations for sponsors and guests
• Liaising with fundraising event venues and suppliers, bringing the whole event together
• Processing RSVPs, creating guest lists and putting together seating plans & logistics schedules for fundraising events
• General administrative duties
• Drawing and collating ticket sale and occupancy reports from Spektrix
• Running and sorting through mailing data for our 4 annual brochures
Essential abilities/qualifications:
• Education to degree level
• Passion for classical music, particularly orchestral music
• Excellent organisational skills and meticulous attention to detail
• Good IT skills (including Microsoft Excel)
• Ability to juggle multiple tasks
• Strong communication skills
• Excellent customer service skills
• Motivated team-player
• Ability to keep calm under pressure
• Candidates must have the right to work in the UK
Desirable abilities/qualifications:
• 2+ years Box Office experience, but candidates with no ticketing experience may also apply
• Degree in music
The role will be based in our North-West London office.
Closing date
Please submit a CV and covering letter, explaining your interest in the role and how your skills and experience meet the requirements of the role, to anthi@oxfordphil.com. Applications must be received by 5pm on Friday 15 August 2025. Exceptional candidates may be invited to interview before the closing date. If you do not receive a reply within 4 weeks of writing you should assume that your application has not been successful.
The chosen candidate will assist and work under instruction from the Chief Operating Officer and other Directors.
We are looking for a highly organised, conscientious and friendly person, who is willing to work both on their own initiative and as part of a small team. The main responsibility is to run the Orchestra’s Box Office during our concert season, including up to 40 concerts as well as masterclasses, workshops, Family Concerts and the annual Oxford Piano Festival in the summer.
The Orchestra also puts on a number of high-profile events each year, and the successful candidate will be responsible for handling invitations, processing RSVPs, creating guest lists and putting together seating plans.
This is a permanent, full-time role, based in our London office. The holiday entitlement is 20 days plus 8 bank holidays. Regular travel to Oxford will be required, on average 2 times a month during the concert season. Some evening and weekend work will be necessary for concerts and fundraising events, but an in-lieu scheme is in place to cover out of hours working.
Principal responsibilities:
• Running the Orchestra’s Box Office (using Spektrix), setting up events and selling tickets
• Running the Box Office on-site at Oxford concert venues
• Coordinating a small team of front of house staff and dealing with any customer enquiries/issues on the day
• Working with the COO to arrange ticket allocations for sponsors and guests
• Liaising with fundraising event venues and suppliers, bringing the whole event together
• Processing RSVPs, creating guest lists and putting together seating plans & logistics schedules for fundraising events
• General administrative duties
• Drawing and collating ticket sale and occupancy reports from Spektrix
• Running and sorting through mailing data for our 4 annual brochures
Essential abilities/qualifications:
• Education to degree level
• Passion for classical music, particularly orchestral music
• Excellent organisational skills and meticulous attention to detail
• Good IT skills (including Microsoft Excel)
• Ability to juggle multiple tasks
• Strong communication skills
• Excellent customer service skills
• Motivated team-player
• Ability to keep calm under pressure
• Candidates must have the right to work in the UK
Desirable abilities/qualifications:
• 2+ years Box Office experience, but candidates with no ticketing experience may also apply
• Degree in music
The role will be based in our North-West London office.
Closing date
Please submit a CV and covering letter, explaining your interest in the role and how your skills and experience meet the requirements of the role, to anthi@oxfordphil.com. Applications must be received by 5pm on Friday 15 August 2025. Exceptional candidates may be invited to interview before the closing date. If you do not receive a reply within 4 weeks of writing you should assume that your application has not been successful.