Learn about principles of marketing including planning, targeting, segmentation and relationships. Gain a working knowledge about specific marketing techniques.

"Great for beginners but also a good refresher for anyone who has an understanding of theoretical marketing."

Suitable for

• Those who are expected to 'do' marketing as part of their job, but haven't received any formal training.
• Those who want to get into marketing and for those who are currently doing it and want a better grasp of the bigger picture.

Course Outline

The day will include a number of practical exercises and various case studies. Participants will learn about principles of marketing including planning, targeting and segmentation and relationships. You will also gain a working knowledge about specific marketing techniques including knowing your customer, choosing the right medium for your message and monitoring and evaluation.

Learning Outcomes

At the end of this course you will:

• Have a working knowledge of the four stages of a marketing planning cycle;
• Know how best to apply that knowledge;
• Know how to plan and implement a marketing campaign; and
• Understand the importance of audience development and the benefits it can bring to your organisation.

Tutor

Melanie Ryan has worked at the City of Birmingham Symphony Orchestra for 18 years, holding the position of Marketing Manager for much of this time. In May 2014 she took up the new role of CRM & Insight Manager for the CBSO.