Audiences & Memberships Officer
City of Birmingham Symphony Orchestra £25,000 per Annum Closing date 28 September 2026
The CBSO is looking for a friendly, organised, and proactive person to join our newly formed Audiences and Memberships team. This is a varied role sitting at the heart of how we look after our audiences and members – bringing together customer service, membership communications, and concert support into a single brief.
You’ll be the day-to-day point of contact for our audiences and members across multiple channels: answering queries, sending communications, and being a familiar face at concerts. The Audiences and Memberships Officer handles the administrative side of membership (renewals, records, and fulfilment) which means this role is focused on the outward-facing, communicative work that makes members and audiences feel genuinely looked after.
Attention to detail and a warm, professional manner are equally important here. This role will require regular evening and occasional weekend work.
For full details please visit our website. If you would like to apply for both officer roles currently listed within the Marketing and Development teams please make this clear in your application.
01216166515
CBSO Centre
Berkley Street
Birmingham
B1 2LF
You’ll be the day-to-day point of contact for our audiences and members across multiple channels: answering queries, sending communications, and being a familiar face at concerts. The Audiences and Memberships Officer handles the administrative side of membership (renewals, records, and fulfilment) which means this role is focused on the outward-facing, communicative work that makes members and audiences feel genuinely looked after.
Attention to detail and a warm, professional manner are equally important here. This role will require regular evening and occasional weekend work.
For full details please visit our website. If you would like to apply for both officer roles currently listed within the Marketing and Development teams please make this clear in your application.
Contact details
hdunster@cbso.co.uk01216166515
CBSO Centre
Berkley Street
Birmingham
B1 2LF